About Me

Hi, I'm Aries Sughali Effendy. I hold a Bachelor's degree in Electrical Engineering and have professional experience in Quality Assurance and Technical Support. I focus on ensuring software quality through careful manual and automated testing, while also supporting device installations and operational monitoring for MPOS systems.

Professional Summary

Detail-oriented Quality Assurance Engineer and Technical Support Specialist with hands-on experience in manual and automation testing, device troubleshooting, and technical operations. Skilled in designing and executing test cases, identifying software defects, and ensuring smooth functionality of MPOS devices and applications. Experienced with Cypress, Playwright, Postman, and Azure DevOps. Currently building programming experience in web and mobile development and seeking part-time opportunities to grow as a programmer.

What I Do

🚀 Test Planning & Execution - Designing comprehensive test cases and executing detailed manual testing.

🤖 Automation Testing - Developing automated scripts using Cypress & Playwright.

📊 Performance Testing - Evaluating system performance using JMeter.

🔧 Technical Support - Installing/configuring MPOS devices and monitoring transaction data for operational needs.

Professional Experience

Technical Support — PT Transaksi Monitor Digital Jul 2025 – Present

  • ✔ Installed and configured MPOS devices and supporting applications at client locations.
  • ✔ Monitored device usage, performance, and potential hardware issues to ensure reliable operations.
  • ✔ Ensured availability and extraction of transaction data to support tax and operational reporting.
  • ✔ Provided frontline technical support and troubleshooting for MPOS hardware and software.
  • ✔ Coordinated with internal teams for maintenance, updates, and escalations.

QA Engineer — PT Dwidata Talenta Prima (TALDIO) Sep 2023 – Sep 2024

  • ✔ Created and executed 100+ test cases based on user stories and acceptance criteria.
  • ✔ Performed manual testing and identified functional defects.
  • ✔ Developed automated tests using Cypress & Playwright.
  • ✔ Conducted load testing using JMeter.
  • ✔ Managed bug reports and defect tracking via Azure DevOps.

Administrative Staff – Dinas PUPR Provinsi MalukuJan 2019 – Agu 2023

  • ✔ Managed land data for the TORA program, monitored and evaluated project data, and resolved data inconsistencies.

Skills

Technical Support

Hardware & Software Troubleshooting · MPOS Handling · Device Monitoring · Remote Support · Network Basics . Log Analysis (basic) . Data Extraction

Testing Tools

Cypress · Playwright · Katalon Studio · Postman · JMeter

Test Skill

Manual Testing . Automation Testing . Test Case Design . Bug Reporting . Functional Testing . Regression Testing . API Testing

Tech & Tools

JavaScript · HTML/CSS · Flutter (basic) · SQL (basic) · Git/GitHub . Azure DevOps . Figma . MS Office

Methodology

Agile / Scrum

Soft Skills

Communication . Teamwork . Problem Solving . Adaptability . User Support

Portfolio (On Progress)

Status: Portfolio is currently under development.